Refund policy

Returns & Refunds

This policy is currently being reviewed and will be updated before the store officially launches.

For most eligible online purchases, customers may request a cancellation or return in accordance with applicable UK consumer law.

To request a return, please contact us before sending an item:

Email: [CUSTOMER SERVICE EMAIL]
Telephone: [PHONE NUMBER]

Please include your order number and details of the item.

Faulty, damaged, incorrect or misdescribed products will be handled in accordance with your statutory consumer rights.